E-commerce

Turn browsers into buyers. Conversa helps shoppers find the right product, recover abandoned carts, check order status, and complete checkout — all without leaving the chat.

Sell more, support smarter

Shoppers have questions at every step — sizing, shipping, returns, comparison, availability. A well-built chatbot answers instantly, recommends related products, and nudges carts toward checkout. It connects to your product catalog, order system, and shipping providers, so answers are always current. At scale, that's 3-8% more conversions and materially lower support load.

  • Product discoveryRecommend products based on intent, not keywords
  • Cart recoveryRe-engage abandoning shoppers with personalized prompts
  • Order trackingReal-time status, delivery updates, delay explanations
  • Returns & exchangesSelf-service flows that cut tickets by 40-60%

Want to see this in action?

Book a call — we'll walk you through real examples from teams like yours.

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